At Radhe Radhe Tour and Travels Agency, we are committed to protecting the privacy and personal information of our users. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us through our website and services. By accessing or using our website and services, you consent to the practices described in this Privacy Policy.
Personal Information: When you use our services, we may collect personal information such as your name, email address, phone number, and payment details. This information is necessary to process your bookings, provide customer support, and improve our services.
Usage Information: We may gather information about how you interact with our website and services, including your IP address, device information, browser type, and pages visited. This information helps us analyze user behavior, enhance user experience, and optimize our services.
Personalization: We may use your information to personalize your experience, including providing relevant travel recommendations, offers, and promotions based on your preferences and booking history.
Booking and Communication: We use your information to process bookings, send booking confirmations, updates, and important communications related to your travel arrangements.
Customer Support: Your information allows us to assist you with inquiries, resolve issues, and provide effective customer support.
Service Improvement: We may analyze user data to improve our website, services, and offerings. This may include enhancing functionality, developing new features, and optimizing user interface and experience.
Marketing: With your consent, we may send you promotional emails, newsletters, or other marketing communications about our products, services, and special offers. You have the option to unsubscribe from these communications at any time.
Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, processing payments, or conducting business operations on our behalf. These service providers are bound by confidentiality obligations and are not permitted to use your information for any other purposes.
Legal Compliance: We may disclose your information if required to comply with applicable laws, regulations, or legal processes, or in response to a valid request from law enforcement agencies or government authorities.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
We employ industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
You have the right to access, correct, update, or delete your personal information. You may also request the restriction or cessation of processing of your data, subject to applicable laws. To exercise these rights or inquire about the information we hold about you, please contact us using the contact details provided below.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically. Continued use of our website and services after any changes to the Privacy Policy constitutes your acceptance of those changes.